We want you to be happy with your purchase! If your item is faulty, damaged, or not as described, you are entitled to a repair, replacement, or refund under Australian Consumer Law.
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Faulty or Damaged Items: If your product has a major issue, you can request a refund or replacement.
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Change of Mind: We do not offer refunds for change-of-mind purchases, but exchanges may be available at our discretion.
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Proof of Purchase: Please provide a receipt or order confirmation when requesting a return.