Florencia Knob

We want you to be happy with your purchase! If your item is faulty, damaged, or not as described, you are entitled to a repair, replacement, or refund under Australian Consumer Law.

• Faulty or Damaged Items: If your product has a major issue, you can request a refund or replacement.

• Change of Mind: We do not offer refunds for change-of-mind purchases, but exchanges may be available at our discretion.

• Proof of Purchase: Please provide a receipt or order confirmation when requesting a return.

We're happy to ship items, but we prefer local pickup for your convenience.

Shipping costs will be calculated after you place your order to ensure the best possible rate for you.